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Technical Support

  • How do I change my name for the identity verification?
  • How do I change the email address I use to login to the course?
  • I didn't receive my receipt of purchase, how do I get it?
  • How do I reset my password?
  • How do I change my password?
  • How do I add or change my name in my account?
  • If I repurchase the course, will I be able to resume where I left off even though my previous access had already expired?
  • I'm experiencing an issue with the course timer, who do I contact?
  • I can't complete the next quiz in the course, who do I contact?
  • I can't proceed to the next section of the course, who do I contact?
  • I'm experiencing a technical issue, who do I contact?
  • Are exam results recorded everytime you complete a quiz?

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